Tips: Before Launching the App

Prior to launching the event app, it’s a good idea to check the list below to see that each area has been setup or populated with content. As always, if you need help with any of these items, our support team is available to help.

  1. Be sure to check that the Welcome email message has been set up.
    The welcome email message is the email that gets sent to each person added to the system and contains login credentials.
    How To: Participation Type Messages
  2. Be sure meeting times and meeting resources have been uploaded to Admin.
    In order for networking to work properly, both meeting time slots and meeting resources/locations should be set up.
    How To: Meeting Settings
  3. Check that speakers have been tagged to their agenda sessions.
    For speakers to appear under their session on the agenda, the speakers must be tagged to that session. First, ensure speakers have been tagged as such under their person profile (Manage Event Content > People > Manage People). Next, under, Manage Event Content > Agenda > Manage Agenda, tag the speaker to the session by clicking the “Actions” button next to each session, then going to “Add Speaker/Moderator”. Select the correct person(s) and click “Add”.
  4. Ensure proper menu item names and order.
    Under Manage Event Content > Menus, you can toggle on/off, rearrange, and rename the menu tabs. For additional access and visibility settings, click the gear icon on the far right of each menu item. Menu item access can be set to selected people or categories. Menu item visibility can be set to mobile app only or both mobile and desktop apps.
  5. Prepare or schedule Message Center engagement emails.
    Engagement emails can be scheduled leading up to you event to encourage attendees to use the system. Under Message Center > Templates, you can edit any of the default templates such as “Not Logged in Alert” (which goes out to attendees who haven’t logged into the system yet). These emails can be scheduled to go out once per week leading up to your event by clicking “Schedules” next to each template. You can send yourself a test email to view before making things final by going to Message Center > Send a Message, choosing a template from the dropdown box and clicking on “Send test email”.
  6. Double check all content based on the features that you choose to display.
    Content should be uploaded to each of the tabs that you choose to display (Agenda, Sponsors, Floor Plan, Exhibitors, Speakers, FAQ, About, etc.).

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